We offer varying degrees of service ownership to provide you with the precise level of deployment support needed to meet your goals.
We support large IT hardware and software deployments for clients facing logistical and scheduling challenges. With over 100 locations, Adila IT is uniquely positioned to support most geographically dispersed locations with local resources. We also provide next day end-user support to minimize the impact on your support teams.
Adila IT manages the replacement and upgrade of credit card readers / PIN pads to support the use of EMV (Europay, MasterCard® and Visa®) technology in combating counterfeit fraud. As retailers move to adopt chip-enabled point-of-sale systems, we are able to remove old readers, upgrade payment applications and replace equipment.
Adila IT helps our clients overcome the challenges associated with enterprise-wide Microsoft upgrades. As a Microsoft Gold partner, our Microsoft deployment services are backed by a team of certified experts.
Adila IT packages applications utilizing an on-site team of packaging experts who work with the client’s application owners for requirements gathering and user acceptance testing.
We offer comprehensive Active Directory services, including producing migration plans, evaluating Active Directory environments to be migrated, customizing a migration process, preparing users for migration, resolving migration failures and providing post-migration user support.
Adila IT seamlessly interfaces with your IT Service Management system to provide resolution for end-user support needs across a campus or dispersed locations. We provide consistent processes, resources and accountability for meeting IT desktop support productivity goals.
Adila IT helps you build a high-performance team and measure team productivity. We assist in resource selection, onboarding, knowledge management, resource management, contract management, deliverable management and resource capacity planning.
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